BES IT provide a variety of quality solutions for a variety of clients. Please find below what just some of our clients and Suppliers say about BES IT.
Ipswich Grammar School
“As Queensland’s first Grammar School, Ipswich Grammar School opened its doors in 1863, and boasts just under 1200 students and 190 staff.
The previous I.T. Manager Ray Pearson had done lots of research into possibilities and established a framework or readiness for these possibilities. This included a long standing partner in BES IT Systems to take us there. In September 2006 with some ‘tired’ technology and a new ICT Services Manager, Ipswich Grammar School looked to replace and extend the existing devices starting with teacher laptop/tablet pc program and additional computer rooms from the start of 2007. IGS seeks to integrate ICT into all subjects across the curriculum from Prep to Year 12, in an attempt to give the boys every chance to use technology in the “real world”.
There is a very high expectation of what we can deliver. The students, parents and teachers want to be able to achieve cutting edge software, on appropriate hardware to “do cool things”. Our customers have an enterprise level of expectation to achieve with a medium size business budget, which where the total cost of ownership approach that BES IT Systems supports is so integral.
Discussions with Marketing Manager Dylan Mapp assisted in formulating a three to five year formal plan for the school, across many aspects including storage, laptops, tablet pc’s, servers and in infrastructure to support how the jigsaw would fit together for IGS over the next three plus years to our 150 year celebration in 2013.
BES IT Systems are a valuable business partner in ensuring creation and maintenance of a solid platform on which to build robust options of delivery for IGS education.
These purchases and relationships have allowed us to work smarter in delivery learning, content management, learning management and community systems to support the greater needs of IGS. With our teaching and learning strategic plan for IGS to move to 1:1 ratio by mid- 2011 with devices starting to be brought into the school from the beginning of 2010, we looking to continue our relationship with BES IT Systems as a paramount player in the provision and end to end solution for Ipswich Grammar School.”
Information Communication Technology Services Manager
Ipswich Grammar School
Bribie Island RSL and Citizens Memorial Club
19th April 2010
“In mid-2008, The Bribie Island RSL and Citizens Memorial Club was seeking a reliable supplier of IT hardware and network/systems support due to The Club’s diversified requirements outgrowing the resources of our existing supplier. As we do not have the luxury of dedicated IT personnel on site, we were seeking a company who could become rapidly familiar with our existing software and deliver comprehensive and timely support both on-site and via help desk together with competitive hardware pricing.
Evaluation of several IT companies was undertaken and it became clear to us that BES’ reputation as a reliable supplier of hardware and networking solutions to other clubs and to the education market, would be well suited to our needs.
Since August 2008, BES have installed a new server, completed all software migration and an extensive review and re-configuration of our local network. An on-going replacement program for our workstations is also being undertaken. Pricing has always been competitive and reliability of these items has been first rate.
Our Service Agreement with BES allows ample hours on-site and help desk support with the framework of the agreement. Monthly on-site service calls are always timely and any ad-hoc or urgent work has also been carried out with promised time frames. Quarterly reports provide detailed analysis of work carried out during the period.
The team at BES has provided us with a reliable network and equipment and excellent service and support. I would have no hesitation in recommending them to any Club seeking a reliable IT support partner.”
OPERATIONS MANAGER
Moreton Bay College
23 April 2010
“Moreton Bay College has been a customer of BES IT Systems for over nine years. During this time, BES have supplied the College with a wide range of IT equipment, printers and software, etc. The supply of quality software and hardware to the College is important however, the area where BES excels is the provision of quality customer and warranty services.
The staff at MBC have developed excellent working relationships with BES sales and technical staff and this has assisted in MBC providing quality services to our clients on campus. Also, BES has hosted numbers of conferences, seminars and workshops which have been most beneficial to MBC staff.
In conclusion, we are very happy with the level of service provided by BES IT Systems.”
Director of Information Service and Technology (Acting)
Moreton Bay College
6 January 2011
“Moreton Bay College has used BES IT Systems for over ten years to provide warranty service for our computer and server fleet. During this time a range of Service Engineers has always provided outstanding service. Whilst this reflects well appointed staff, I believe BES supports their staff and promotes a positive culture which is demonstrated in their high level of customer care. When a Service Request is logged through the BES WebDesk, an Engineer will be on site the next business day and sometimes on the same day if they happen to be in the area. BES Engineers keep common parts on hand to make for a speedy repair in some cases. We are very satisfied with the outstanding customer service that BES offers. Due to the high level and personal nature of services provided, I recommend BES to any potential customers.”
St Patrick’s College Gympie
“We have been dealing with BES for several years and almost exclusively for the last 4 years. The pricing is competitive, the product knowledge and range is hard to beat.
I find all the staff professional and friendly, committed to their customer service, calls are always returned and requested information always received. The website and emails keep us up to date on new products and any specials, getting quotes is a quick and easy process.
Establishing a business relationship with BES has made the task of managing the IT in our College much easier. A strong partnership with a diverse company like BES has enhanced our IT infrastructure with sound product information and advice.
What makes the partnership complete is the speed on service and warranty.”
IT Technician
ACER
“BES has been an Acer authorised GOLD channel partner and an accredited Acer Service Provider (ASP) for over 10 years. BES have developed an outstanding reputation, at Acer with our customers for providing outstanding service and support.
Focusing on specific customer segments and building an infrastructure that understands customer’s needs and delivers mutually beneficial outcomes has seen BES become the dominant Education reseller in Queensland for Acer. Because of their outstanding reputation and excellence in service, BES has been awarded Acer Education Reseller of the year and consistantly received many awards.
With experienced management and reliable and knowledgeable staff, I have no hesitation in recommending BES to prospective customers. ”
Acer Computer Australia
HP
” Hewlett-Packard Australia recognises BES’s commitment and track record in delivering quality IT solutions and support to individuals, businesses and educational institutions.
As a valued HP Business Partner, HP works closely with BES to provide the best possible solutions for their customers ”
Solutions Partner Organisation, HP Australia.
D-Link Australia
” Building a long-term business partnership, going beyond product and price is of paramount importance in establishing a customer focused relationship.
BES Information Technology Systems is your first choice because BES have demonstrated and made the commitment in becoming our
Authorized D-Link Premier Partner and Education Solutions Partner in Queensland. BES’s partnership appointment was due to their market understanding and commitment to customer objectives in education which have resulted in very happy customers. ”
Marketing Director Australia & New Zealand
D-Link Australia Pty Ltd
VMware
” BES in conjunction with VMware are changing the computing landscape in saving time and money while achieving more with your IT infrastructure.
Reduce IT costs while improving flexibility and responsiveness in your company today. ”
Territory Account Manager QLD/NT
VMware Australia
