Network Maintenance Brisbane
The advent of Network Maintenance Services in Brisbane
We established our business in 1988 and since then we have been working towards providing IT solutions to customers. Our aim is to minimise the IT costs and add value to the core business of the client.
We offer a wide range of services which include:
- Servers and storage
- Network maintenance
- Wireless technology
- End point devices
- Office 365
- Technical support
- Audio visual
- Hosted desktops
- Business community
- Power protection
- Hosted email services
- Consulting and audits
At BES we employ a skilled workforce for Network Maintenance Brisbane. We have a dedicated customer support help desk which helps the customers in leveraging software for solving the customer issues. The best and the most efficient way of engaging our workforce for Network maintenance is through the Gold, Silver and Bronze contracts.
Why should you opt for a contract with us?
The benefits of being on a contract with us include:
- Our engineers work on diagnosing a lot of issues which may turn troubles for you in future. This helps in saving your time as well as money
- We would give preference to you whenever you would need support as compared to the walk in customers
- When you know that you can just give us a call to solve your issue, you are at peace
Our stage one support team states the issue and works on resolving it on the phone itself. In case our team is not able to solve your issue over the phone, with the permission of the customer we take over the system and then our team works on solving the problem remotely and as interactively as possible.
In case there is a need for physical visit, then your call would be escalated to the coordinator for fixing an appointment so that the engineer can visit you on your site. The technical support services may be accessed with the help of a number of options for suiting your needs and requirements.
The users raise their tickets directly also through the Web Desk which is an online portal created for the customers. Alternatively, our customer support team is also available from 8 am to 5 pm on weekdays for assisting the customers. We completely understand the issues related to Network Maintenance Services in Brisbane and also the effects that they may have on the clients business over time. We make all possible efforts for communicating with the clients effectively for resolving their issues.
So in case you have any issues and if you are in urgent need of Network Maintenance Service Provider Brisbane, then we are just a call away.