Established in 1988, BES IT Systems is a Brisbane-based company specialising in the provision of complete IT solutions and managed services across a diverse customer base. BES works to design best-fit solutions for our clients’ needs and help our clients meet their business objectives.
Our Core Values
- Communication is key to our relationships.
We seek a holistic understanding of our customer's needs. We aim to be prompt and informative when sharing information, enabling you and stakeholders to be best-placed to make important decisions. - Integrity results in mutual respect.
We commit to our reliability and do our best to take care of our customers and our staff. - Customer-Led Solutions are our priority.
We have been committed to excellent customer service since first opening. We always will be. BES IT Systems are trusted advisors to our customers and design our solutions to support them in achieving their business objectives. - Ownership underpins our customer service.
The buck stops here. We proactively managing license renewals, deliver on ETAs and troubleshooting, and identify security risks or points of improvement while doing proactive network maintenance at our customer sites. - Agility allows us to be First-to-Market with solutions.
We love technology.. We pride ourselves on creating innovative solutions that solve real business problems for our customers.
Our Mission Statement
Our mission in today's fast changing and complex tech landscape is to understand your business needs and recommend a solution that will work harmoniously with all areas of your business. Our goal is to minimise IT-related costs whilst adding value to the clients' core business and providing a level of customer support that will exceed expectations.
Quality Management System
BES IT Systems is a Quality Certified Company, to the International Standard ISO9001:2015 for Sales and Servicing of Information Technology Equipment. Our commitment to quality procedures aims to deliver consistent, reliable and accurate service from every level of the organisation.
Local Buy
BES IT Systems are a prequalified supplier for Local Buy, a leader in the provision of procurement and probity services to the whole of government. We understand and comply with critical procurement pathways unique to these departments and offices.
Our LocalBuy qualification means that government bodies can access a range of goods and services through a quotation rather than a tender, which reduces the risk, time and costs associated with internal procurement processes for our government clients.
Apple Solution Expert for Education
We are committed to making it easy for schools and institutions of all sizes to have access to quality IT deployment. BES IT Systems is a Certified Apple Solution Education Expert Reseller. Our staff are certified to this level to ensure we have the technical skills to assist with large scale Apple deployment within schools and universities.
Flashback
BES IT Systems started as a retail store in the Brisbane CBD, selling typewriters, calculators and fax machines. Our agility has afforded us the opportunity to lead the market as the industry has matured over the past thirty years. Our eyes are always on the future.
Our retail shop on Albert Street, Brisbane CBD in the 1990s.
