IT Support - Onsite And Remote

We offer onsite and remote IT support to businesses in Brisbane, Gold Coast, Sunshine Coast, Ipswich and further afield as part of an ongoing service contract or as a once-off project. Our services team of technical network engineers regularly work with our contract customers to manage their Data Backup, Network, Hosted Email, Hosted Desktops, Managed Wi-Fi, Security Services and Software Licenses.

 

As one of Brisbane’s most experienced IT services companies, we know that some issues have to be dealt with onsite. Any physical problems with servers, connectivity, malware or even some printing issues are dealt with onsite as necessary. Our customers have peace of mind knowing we take responsibility for their network environment.

 

For our remote support, we have partnered with Kaseya and use their groundbreaking remote monitoring and management tools.  Our expertise and these tools allow our team to monitor, manage, discover and patch issues as they arise on your endpoints.  This allows us to be far more proactive than we ever could be manually.  The majority of your ‘behind the scenes’ network management will be executed by our network engineers using this advanced software.

 

Are you in need of IT Support? We offer IT Support as part of our Managed Services contract or as a once-off project. Please us our Contact Us form and one of engineers will get back to you within 3 business hours to discuss your project. Alternatively, you can message us right now using our live chat function and we will help you to get your IT systems back up and running!